Client Spotlight: University of Newcastle Library

We like to hear about how we’ve helped ease the pain of rostering for each of our clients. The first of in our series of client spotlights details successes at the University of Newcastle Library. Here’s what they had to say about how our service has improved their operations: Background UoN Enquiries is responsible for rosteringRead More »

Working Collaboratively In The Cloud

We’re strapped down working on the next version release of Roster Plus, and that means some intense virtual collaboration has been going on, which could only happen with the use of cloud-based applications. Here’s the stuff we use every day. A Mockingbird in the hand… Like whiteboards on steroids, Mockingbird provides a platform where multipleRead More »

Happier Workplace

It’s not often I sit staring at a gigantic version of our logo, pondering what our tagline really means. Fortunately, our recent office move afforded me such an opportunity and it couldn’t of come at a better time. First lets rewind a couple of weeks. We’d been looking to move out of the co-space in South Melbourne we currently workedRead More »

Trial Software at Your Own Pace

Lately we’ve been brainstorming the task and email flow we use to court and progress triallers to permanent online rostering adicts (clients). Redesigning how our admin system detects and alerts us to usage patterns, so we can help guide each one to conversion, at their own pace. While doing this we delved deep into ourRead More »

Roster, Rota, Schedule – A Little Word Research

Roster, schedule and rota are the three most common English terms for employee time management systems, with one term commonly favoured over the others between English speaking countries. The standard in Australia is roster, with schedule being less common and rota rarely used. In the UK, all three are used, with rota being more common.Read More »

Moving From Paper Or Excel To Online Rostering – What You Will Miss

Every online rostering system provider (including ours!) works hard to spell out every benefit under the sun of a web based system, but often we fail to mention what you will miss. We thought this blog post would be a good way to help prepare you for the things you will have to say goodbyeRead More »

Perfecting Your Restaurant Roster

Roster Plus can help you avoid a great deal of staffing pitfalls that come with the territory of operating in the restaurant industry. On our website we have some great resources for best practices when it comes to rostering for hospitality, and here we want to show how small differences in settings and practices canRead More »

Hospitality Software in the Cloud

The rapid adoption of web services has seen a shift in hospitality software to online, mobile capabilities, which smart managers are adopting in order to automate tasks that take time away from the effective running of their businesses. Benefits don’t just apply to efficiency and profit margins – transitioning hospitality software systems to online, cloud-basedRead More »

Five Ways To Use The Discussions Area

Cut back on time spent on meetings and spend more time growing your business. The discussions area of Roster Plus allows you, your managers and your employees to communicate and collaborate, without having to take time out of work to do so. Managers and staff can contribute from home or even their mobile devices. StaffRead More »

Our new Billing System

As of today, we have deployed our new streamlined billing system across all user accounts. The new Billing Overview page may be accessed via the Account > Billing menu. If you log into a currently expired account you will be instantly directed to this page. Highlights of the new billing system include: Integrated Credit CardRead More »

Five ways you can use the Downloads Area

The Downloads Area on Roster Plus offers managers a powerful tool for distributing work-related files to staff by having them accessible online. Utilise the Downloads Area to offload paper and print costs and distribute crucial information to remote or mobile staff from a central location. Here are five ideas on how different organisations can useRead More »

Five ways you can use the Send Message feature

The send message feature on Roster Plus, found under the ‘Communication’ menu, is a convenient, fast and easy way to disseminate information to multiple staff members. Staff receive messages via SMS or email and can reply with their own updates. Here are popular ways our clients use it: 1. Urgent/last minute updates and shift changesRead More »

How Agile Software Development Helps our Customers

With the recent expansion of the team we are renewing our commitment to following the agile manifesto.  Our first test came yesterday. A long term client (and one of the leading catering companies in Melbourne) contacted us asking if we could make our fill-in finder even easier. They wanted to check the status of theirRead More »

First 2012 Update (Oooops!)

With the end of the world year approaching, we’ve been working hard to bring our customers further improvements to our service while expanding our client base. In the last month alone we’ve rostered over 80,000 shifts, totalling over half a million labour hours and over ten million dollars in wages! We’ve expanded the team withRead More »

Attendance and Timesheets Launched!

The team at Roster Plus is happy to announce the launch of our time & attendance module. While we are not quite finished with it, we wanted you to have access to it as early as possible! With our 100% web-based time clock, we are hoping to change the way workplaces around Australia capture attendance.Read More »

Top Rostering Tips

Unemployment may be high, but the best staff are still in short supply. Offering an efficient, flexible rostering system can be a powerful way to attract smart people to work for you, no matter what size your business. When preparing your next roster, use this checklist to save time, money and frustration: Think through theRead More »

Why Rostering Software Sucks

There were lots of reasons we got into rostering software, by far the biggest was because most rostering software sucked. If you are looking into rostering software at the moment, keep an eye out for these 10 warning signs.

The Surprising Truth About What Motivates Us

Collectively managers using Roster Plus manage thousands of staff and that keeping them motivated and performing well is crucial to their success. An important part of employee motivation are reward and recognition programs; ranging from employee of the month awards, to pay raises, bonuses or other cash or prize based incentives. However, how effective areRead More »

Engagement at Work

We’re believers in a happier and engaged workforce. That’s why we’re passionate about what we do. Recently we stumbled across this great info-graphic based on a 2005 survey of US employee engagement. The graphic shows that 22% of employees in the survey were considered “actively disengaged” and estimated to cost the economy a whopping $370Read More »

SMS Vs. Email

Found a very interesting image designed by one of Australia’s leading SMS gateways. It puts SMS and email head-to-head…

Roster Plus handles the hard stuff, which leaves me to focus on growing my business and improving my sales